My garage door opener works great, but I can’t find radio controls that are compatible my system. What can I do?
Your choice is to either buy a new garage door opener or buy new radio controls for your existing garage door opener. The radio controls consist of a receiver (model GIC390) and transmitters or remotes (model GIT-1). These radio controls will work with any garage door opener. If the opener does not have 3 terminals on the motor head, you may need to purchase a 24 volt adaptor. You can find these parts by going to our website in the Genie Transmitters and Receiver section.
My transmitter has small numbered switches inside the case. How do I program my transmitter to my garage door opener?
These transmitters have a base frequency of 390 and have set switches inside their covers for determining your personal code. The switch settings are matched with the same set of switches inside the receiver on the ceiling in your garage. Programming these garage door transmitters involves matching the settings on the receiver switches with those of your transmitter. If you desire to change the frequency, set some of the switches on or off on the receiver and then match the new settings on the transmitter. The receiver is located wherever you find the floppy antenna wire. In most cases, it will be behind the Genie light lens. In some cases it is a separate box with a set of three wires, white black and red, attaching the receiver to the head of the motor. Please note that a nine switch receiver will not work with a 12 switch transmitter and a 12 switch receiver is not compatible with a 9 switch transmitter. Garage door transmitters can be purchased on our Web site store under your garage door opener manufacturer.
How do I select a keyless entry pad opener for my garage door?
There are several different model keyless entry pads on the market. They can be divided into two main groups; wireless and hardwired. Hardwired keypads can be installed on any make garage door opener system and are shown on our website as the Genie model KEP1 or the generic Domino Keypad. The easiest keypads to install, and in many cases, best working keypads, are the latest, wireless models. Wireless keypads operate like a remote transmitter and use a 9-volt battery for power. Not all garage door openers have radio controls that can accommodate a wireless keypad. With wireless keypads it is necessary to purchase the same brand keypad as your radio controls, and your radio controls cannot be older than 15 years. For Genie, Chamberlain, Lift master, or Sears brand radio controls, you must have a frequency of 390 MHz, shown usually on the remote transmitter case as simply 390. Usually, if you can find a set of small numbered dip or slide switches inside the remote transmitter; your radio controls can accommodate a wireless keypad made by the same brand manufacturer. Each manufacturer will make two or more wireless keypads and your system will only work with one of these models. You can find all of our keypads by going to the Shop by Category listing on the side of this page and clicking on Keyless Entry, or go directly to Garage Door Openers Keyless Entry Systems.
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